zabbix-youtrack-action

Create issue in Youtrack from Zabbix

• Create issue in Youtrack
• Send link to this issue to Zabbix acknowledge
• Verify issue if Zabbix send OK state, and issue in Fixed state

Install

1. Copy this repo to alertscripts directory

2. Create new media type YT-WORKFLOW with parameters (see screenshot in ./docs folder):
   • {ALERT.SENDTO}
   • {ALERT.SUBJECT}
   • {ALERT.MESSAGE}
   • YOUR_YOUTRACK_PASSWORD (zabbix_api)
   • YOUR_ZABBIX_PASSWORD (zabbix)
3. Create user:
   • Zabbix - zabbix_api with *Zabbix Super Admin permissions
   • Zabbix - YT with Zabbix User* permissions, and set media type **YT-WORKFLOW - link to youtack (e.g. https://youtrack.example.com)
   • Youtrack - zabbix user (permission in your project)
4. Create Actions (see screenshot in ./docs folder):

• Default subject and Recovery subject - [{TRIGGER.STATUS}] {HOST.NAME1} - {TRIGGER.NAME}
• Default message and Recovery message
  Name: ‘{HOST.NAME1} [{TRIGGER.NAME}]’
  Text: ‘{ITEM.NAME1} ({HOST.NAME1}:{ITEM.KEY1}): {ITEM.VALUE1}’
  Hostname: ‘{HOST.NAME1}’
  Status: ‘{TRIGGER.STATUS}’
  Severity: “{TRIGGER.SEVERITY}”
  EventID: “{EVENT.ID}”
  TriggerID: “{TRIGGER.ID}”
  *Send to YT via YT-WORKFLOW

1. Assign Profile.DevOps.ZabbixServer.ALL to Zabbix Server
2. Add to UserParameter on Zabbix Server:
   • UserParameter=zabbix_server_ptzabbixalertytworkflow.py, grep -q ‘ERROR - Exit with error’ /var/log/zabbix/PtZabbixAlertYTWorkflow.log; echo $?;

LAST. Debug code for your YT-WORKFLOW (see screenshot in ./docs folder)

NOTES

This script contains a lot of “hardcode”, issues contains Refactors tasks.